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IT Service Coordinator - Bordentown, NJ

Job Term: Full Time

Full Job Description:

Hermann Services is looking for an IT Service Coordinator to join our growing Transportation Division located in Bordentown, NJ. 

The IT Service Coordinator will be responsible for administering and providing technical support to the company’s business software applications. The IT Service Coordinator will also manage problem escalation with external software vendors and support other areas within the IT Department. Hermann offers a competitive salary, medical, dental, and vision coverage, and 401k matching program.

Responsibilities:
  • Drive the success of the software business applications, including but not limited to Microsoft Great Plains, TMW, McLeod, Microsoft Exchange, and WMS
  • Provide technical support to other team members
  • Troubleshoot hardware and software errors
  • Follow up with internal/external users to ensure issues are resolved
  • Remain abreast of current and changing technology and trends
  • Ensure IT department procedures and protocols are up to date
  • Review and manage access requests
  • Other duties as assigned

Job Requirements:
  • Bachelor’s degree in Computer Science
  • 3+ years of IT related experience
  • Knowledge of servers, PCs, desktop software, operating systems, Networks, and data communications
  • Experience working with third party EDI systems and outside software support
  • Prior experience in Logistics and warehousing is a plus

Benefits:

  • Medical, Dental, & Vision Insurance after 30 days of full-time employment
  • 401k with company match
  • Company paid Life Insurance
  • Paid Time Off
  • Disability, Accident, and Critical Illness Insurance

Hermann Services, Inc. is Affirmative Action, Equal Opportunity Employer and committed to providing equal opportunity to all employees and applicants for employment without regard to race, color, religion, ethnicity, national origin, age, disability, gender (including pregnancy, childbirth or other related medical conditions), genetic information, sexual orientation, veteran or marital status, or any other characteristic protected by law. No material contained within this website may be construed as an offer of employment or a binding contract of employment for a specific time period. Either the employee or the employer can terminate employment at any time, for any reason, with or without notice.

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