Fabiola Diaz
Fabiola joined Hermann Services 3 years ago as a temporary employee before transitioning into a full-time role as a Customer Service Representative. “I initially started working in the warehouse receiving containers, which involved me completing receiving reports for the office to process, as well as working the window, signing in drivers. Having this knowledge as well as always being willing to help wherever it was needed, I feel, has played a role in having the position that I have now, customer service representative.”
“I noticed her work performance, she maintains meticulous records, which is why she is the go-to person to ask questions for other leads in the warehouse. Hector Comulado, Manager for our Bordentown-Hedding Road, New Jersey, warehouse. “She’s very professional and polite, always helping out and training employees.”
One of Fabiola’s proudest accomplishments is her transition from operating a forklift to working directly with customers, and on top of that, she has a great team! “They are all an awesome team and, most importantly, create an excellent work environment. I will always be grateful to Enrique and Hector for the opportunity that they’ve given me to always learn something new.”
Outside of work, Fabiola is a proud first-time mom. “Seeing my daughter grow, learn, and do new things fills my heart with joy.” Family is important to Fabiola, whether it’s cooking up a delicious meal or finding new activities to enjoy together, she makes the most of every moment with her loved ones.
Minerva Jackson
Since joining Hermann eight years ago, Minerva has grown tremendously in her role. As Assistant Manager, she not only oversees the day-to-day processes in shipping, receiving, and inventory management but also ensures a safe and efficient warehouse environment. One of her biggest responsibilities, and joys, is training and guiding staff, helping them succeed just as others did for her when she first joined the company.
“This was my very first warehouse job,” she shares. “I’ve come a long way since starting here, and what stood out to me from day one was how welcoming and enthusiastic everyone was in supporting my growth.” When asked what’s helped her succeed in her role, she says, “Being a mom. It’s made me solution-oriented, communicative, and compassionate,” which are skills that have carried over into her leadership style.
“Minerva’s willingness to learn and adapt has enabled her to excel here,” said her Manager, Bill Fekete. “What began as a clerical position has evolved into an Assistant Manager role thanks to her motivation and adaptability. She is a pleasure to work with.”
For Minerva, her favorite part of working at Hermann Services is her team. “They’re all hardworking and team-minded,” she says. It’s that spirit of collaboration and Hermanns strong family-oriented culture that she believes makes the company truly unique.
Outside of work, Minerva is just as busy and accomplished. She’s a proud mom of three, has been married for 13 years, and spends her time cheering on her kids at basketball games, hanging out with her dogs, and diving into a good book.
